Founded in Cape Town in 199035+ years of accounting software experience082 061 2300

Cape Town · Remote support across South Africa

Sage Pastel Partner and Xpress support that gets the work moving again.

Whether the file needs fixing, the team needs training or the business has outgrown its setup, David Hartley brings accounting knowledge and decades of hands-on Pastel experience to the problem.

Choosing a package or adding users? Ask David about product options, licence or subscription requirements, and the setup and support to go with them.

David Hartley reviewing stock-control requirements with a warehouse business owner
Stock, sales and accounting workflows considered together.

Practical Pastel expertise

Support based on the accounts—not only the software screen.

A Pastel problem is often a combination of setup, processing, data and reporting. Total Accounting Solutions looks at the whole chain so the correction produces usable accounting information.

David founded Pastel Software Cape in 1990 as the Western Cape distributor of Pastel Software. That background matters when a business needs someone who understands how a chart of accounts, inventory, customer and supplier processes, tax codes and year-end information should work together.

  • Company and chart-of-accounts setup
  • Processing and reporting troubleshooting
  • Inventory and invoicing workflows
  • User training and month-end routines
  • Data clean-up and adjustment work
  • Upgrade or cloud-migration planning
Retail business owner using a point-of-sale terminal and stock scanner
Retail sales and stock records are part of the accounting workflow.

Pastel Xpress legacy support

Pastel Xpress may no longer be the product most businesses would choose for a new installation, but many existing files still contain years of valuable accounting history. We help users stabilise the current system, solve practical problems and decide whether to continue, upgrade to Pastel Partner or migrate to a cloud platform.

David Hartley providing online accounting software support from Cape Town
Practical software support for existing systems.

When to call

Call when reports no longer agree, processing has fallen behind, the company file needs attention, a new user needs training, the year-end is approaching or you need a clear migration plan before changing systems.

Understand

Identify the product, version, company file, users and immediate problem.

Stabilise

Protect the data and deal with the urgent processing or reporting issue.

Correct

Repair setup, entries, balances or workflows with accounting context.

Strengthen

Train users or plan the appropriate upgrade and migration route.